Changes in emergency department visits after introducing a triage and primary care consultation telephone service

نویسندگان

  • Jakob L Forberg
  • Torben B Højmark
  • Leif P Jensen
چکیده

Background In January 2014 the Capital Region introduced a single point of contact telephone service (1813) for all acute and non-emergent injuries and illnesses. In case of an acute injury, citizens are instructed to call 1813 (24/7) before attending the Emergency Department (ED). For telephone consultation or ED referral due to acute illness, citizens are instructed to call 1813 after general practice (GP) opening hours. Changes of ED visits in the early implementation phase were studied.

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عنوان ژورنال:

دوره 23  شماره 

صفحات  -

تاریخ انتشار 2015